Automotive Platform

The all-in-one platform for authorized workshop management

Vehicle documentation, parts inventory, and customer satisfaction in a single digital solution for automotive workshop networks.

Services

Three integrated services, one platform

Document Collection

  • VIN scanning with automatic OCR recognition
  • Guided video recording with customizable templates and overlays
  • Digital vehicle inspection checklists
  • Document archive with automatic retention policies

Parts Inventory

  • Data import from CSV, Excel, and DMS systems
  • Full, random, and spot check inventory sessions
  • Built-in barcode scanner from the browser
  • Automatic reports with PDF and Excel export

Customer Satisfaction

  • Service orders with complete workflow management
  • Photo and video documentation for every intervention
  • Transparent customer portal via direct link
  • Real-time feedback and rating collection
Process

How it works

1

Standard configuration

The brand defines templates, checklists, and quality standards for the entire network.

2

Operational management

The workshop manages vehicles, inventory, and daily service orders.

3

Intervention documentation

Technicians document every intervention with photos, videos, and checklists.

4

Customer transparency

The customer follows the vehicle status in real time and leaves feedback.

Users

Who uses Servid

Brand / OEM

Defines standards, monitors the network, accesses aggregated analytics.

Workshop Manager

Manages team, service orders, and facility inventory.

Technician

Documents interventions, fills checklists, scans VINs.

Warehouse Operator

Manages stock, performs counts, detects discrepancies.

Customer

Follows vehicle status, views photos and videos, leaves feedback.

Advantages

Why choose Servid

Native multilingual

Full interface in Italian, English, German, and French.

Advanced RBAC

7 roles with over 24 configurable granular permissions.

Mobile-first

Camera, barcode scanner, and OCR directly from the browser.

Complete audit trail

Every action tracked and logged for compliance and transparency.

Multi-brand and multi-workshop

Multi-tenant architecture to manage networks of any size.

Automatic reports

PDF, Excel generation, and real-time analytics.

3
integrated services
7
specialized roles
4
supported languages
24/7
accessible anywhere

Ready to digitize your workshop network?

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